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Cleaning and sanitation for a safe stay.

More than ever we take action to take care of your safety.

We want you to feel safe and comfortable when entering your home in Mexico City.

We are aware that more than ever we must take care of each other and we are committed to raising cleaning standards in line with the recommendations issued by the World Health Organization (WHO), so that you can feel safe during your stay.


We take care of your safety with the greatest commitment.

  • Our departments are sanitized with strict disinfection criteria, with special attention to high contact areas.

  • We use soap for cleaning and chlorine as a disinfectant. We also provide gel, soap and towels to disinfect and so that they can be used during your stay.

  • All items are cleaned and disinfected leaving the department carefully prepared for your arrival.

  • Our staff uses face masks, antibacterial gel and special mats to disinfect shoes at all times.

Your comfort and safety is our highest priority!

  • Deep cleaning is more important than ever, that is why our cleaning services are fixed, mandatory and we cannot suspend them under any circumstances.

  • During these services, social distance and natural ventilation are important and we ask that you help us ensure they are followed.

  • We ask you to open the windows, at least 30 minutes a day, to keep the spaces ventilated.

  • Your support is vitally important to comply with these prevention measures and cleaning guidelines, so we all take care of ourselves.

We hope you feel safe and that you enjoy your trip!

We are here to take care of you and support you, and if you need something contact us at +52 55 2109 1599 or by WhatsApp.


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